FAQs

Frequently asked questions.

Here are some commonly asked questions about our products and services.

Critical Cleaning

We’ve been focused on cleaning data center facilities since 1994.

We offer direct service to every state in the U.S. with our network of regional crews and company trained employees. 

Yes, all of our employees undergo a thorough background screening, and they receive training on proper cleaning procedures for data center environments.

No, ProSource self-performs all cleaning services and only uses trained company employees.

Disinfection Cleaning

We use industry approved disinfectants to disinfect surfaces in your data center. 

We will disinfect frequently touched surfaces by hand wiping them with an approved disinfectant, and we will use electrostatic sprayers for large areas in non-critical areas. Critical areas will only be disinfected by hand. 

Yes, we offer disinfection for COVID throughout your data center as needed. 

Yes, we can customize custodial and critical services to include disinfection of high-touch surfaces. 

Custodial Cleaning

Since all our employees are trained to clean in data center environments, we’ll safely and effectively clean in your critical and non-critical areas.  

No, we only clean data center facilities. 

We offer custodial service to data centers in the U.S.

No, we self-perform all of our custodial cleaning services for data centers.

Post Construction

Post construction cleaning removes dust and contamination from a newly constructed data center after construction is completed and before data center equipment is installed. 

Post construction cleaning is important for data centers because servers ingest airflow from the facility’s conditioned air and dust and contamination can be can become airborne and cause issues with data processing equipment. 

Post construction cleaning vendors should use a contained HEPA or ULPA filtered vacuum to remove contamination and dust from the data center’s environment. 

You should always use an experienced data center cleaning vendor that has screened and trained employees that use the proper equipment and procedures to clean your data center. 

Cooling Management

Managing airflow improves equipment reliability, cooling efficiency, and protects against downtime.

Bypass airflow is conditioned air that bypasses servers before returning to a cooling unit.

Bypass airflow can be reduced by directing airflow toward servers and by preventing the mixture of cool supply air with warm exhaust air through physical separation. 

First, seal openings in your raised floor and server racks with floor grommets and blanking panels. Next, direct cooling toward servers with directional panels and floor dampers. Finally, separate conditioned and exhaust airflows with containment structures.

Raised Flooring

Yes, refurbished access floor panels are significantly less than new access floor panels. 

Yes, refurbished panels have been re-laminated so they are like new. 

Yes, we can often match your existing floor panels. To match an existing floor panel we need a picture of the top, side, and bottom of the floor panel you want us to match.

Yes, we can often ship refurbished panels faster than ordering new floor panels. 

Power Distribution

You can expect to save up to 40% versus the cost of site-built power cables, and you can reduce installation time by up to 50%.

Most orders ship in 24-48 hours after receiving a purchase order.

All cables are factory-tested before shipping to include HIPOT, load bank, and wire-gauge & phasing testing.

Yes, factory-built power whips are constructed with UL Listed components and factory tested to ensure they meet requirements prior to shipping. 

Facility Supplies

We have top janitorial brands such as Georgia-Pacific, Kimberly-Clark, 3M, Rubbermaid, and GoJo.

Yes, we offer inventory management of consumable facility supplies that include maintaining approved min/max levels, order approval, and reporting. 

Yes, we offer very competitive prices because we have negotiated deep discounts with hundreds of suppliers and thousands of products.

We can invoice per order or offer monthly billing.

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Monitoring Solutions

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Flooring Solutions

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Power Distribution

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Cooling Management

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Emergency Cleaning

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Disinfection Cleaning

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Critical Cleaning

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Custodial Cleaning

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